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World Suicide Prevention Day: Suicide-related contacts up 34% in 2021

2021-09-09T22:28:34+00:00

Distress Centre introduces crisis text support September 10th is World Suicide Prevention Day - a day to bring awareness to suicide prevention and end the stigma that surrounds the topic. We acknowledge what a difficult year it has been for many. If you are experiencing suicidal thoughts, there is help. Distress Centre provides a 24 [...]

World Suicide Prevention Day: Suicide-related contacts up 34% in 20212021-09-09T22:28:34+00:00

COVID-19: 1 Year Later – Crisis Program Response

2021-03-17T13:57:44+00:00

One year of pandemic response at Distress Centre Calgary This is part one in our multi-part series exploring Distress Centre’s response to the COVID-19 pandemic, one year after we first activated our business continuity plan and went remote for the safety of our staff and volunteers. It hasn’t been an easy journey; we’ve encountered many challenges and 2021 continues to [...]

COVID-19: 1 Year Later – Crisis Program Response2021-03-17T13:57:44+00:00

50 Stories Part 38: Teen Line Goes On-Line

2020-09-29T18:59:23+00:00

Image: Teen Line volunteer Christmas party in 2000. Read - 50 Stories Part 37 In 2005 the Distress Centre’s youth program was named one of the best youth volunteer programs in the city by Volunteer Calgary's Youth Council. Nevertheless, with the many advances in technology that came mid-decade, the teen lines needed an upgrade. In [...]

50 Stories Part 38: Teen Line Goes On-Line2020-09-29T18:59:23+00:00

50 Stories Part 28: Doing what you need to do – youth lines in the ’90s

2020-07-21T09:00:45+00:00

Image: Teen Line volunteers in 1996. Read - 50 Stories Part 27 The Teen Line was still going strong in 1990/91 with a new 264-TEEN phone number and almost 5000 calls being answered by 28 volunteers (average age 18.5). Public education delivered by staff and volunteers included youth and parent presentations, as well as school [...]

50 Stories Part 28: Doing what you need to do – youth lines in the ’90s2020-07-21T09:00:45+00:00

50 Stories Part 18: High Hopes – The Youth Drug Line

2020-05-12T18:13:37+00:00

Read - 50 Stories Part 17 With its roots as a Drug Information Centre, Distress Centre has always had addiction support as a mandate. In September of 1990, as part of the desired expansion of services, there was a return to the use of young recovering addicts via the start-up of a new Youth Drug [...]

50 Stories Part 18: High Hopes – The Youth Drug Line2020-05-12T18:13:37+00:00

How does Distress Centre manage a fully remote contact centre?

2020-04-30T15:58:28+00:00

Image: Dakota Douglas, Crisis Team Lead, working remotely from home. As the severity of the COVID-19 pandemic became undeniable in March, the Distress Centre leadership team and Board had a decision to make. For the safety and health of our volunteers and staff, we decided to completely close our office on March 17th, 2020. Behind [...]

How does Distress Centre manage a fully remote contact centre?2020-04-30T15:58:28+00:00

Over $24,000 raised for teens in distress at Outrun the Stigma

2019-11-07T16:02:35+00:00

Pictured: The Distress Centre team at Outrun the Stigma 2019. This year marked the 7th annual Outrun the Stigma, a walk/run in support of mental health awareness with a mission to decrease the stigma surrounding mental illness. The event, which took place on October 6th, raised over $24,000 for our ConnecTeen youth program. In total, [...]

Over $24,000 raised for teens in distress at Outrun the Stigma2019-11-07T16:02:35+00:00

Distress Centre’s Impact Part 2: Stories from our service users

2019-07-30T16:48:48+00:00

Distress Centre has responded to over 38,000 crisis calls, chats, texts and emails so far in 2019 (as of June 30th). Here are two stories highlighting the skill and compassion of our volunteers as they support a caller and a texter through crisis. Arnav Arnav called Distress Centre at 11:45 on a Thursday night. He [...]

Distress Centre’s Impact Part 2: Stories from our service users2019-07-30T16:48:48+00:00

$94,650 raised for teens in distress at Outrun the Stigma

2018-11-15T00:57:00+00:00

This year marked the 6th annual Outrun the Stigma, a walk/run in support of mental health awareness with a mission to decrease the stigma surrounding mental illness. The event, which took place on October 21st, raised $94,650 for our ConnecTeen youth program. The total raised this year exceeds that of all previous years combined, and [...]

$94,650 raised for teens in distress at Outrun the Stigma2018-11-15T00:57:00+00:00

Calgary Hitmen and ConnecTeen celebrate 9 year partnership

2018-02-24T01:38:56+00:00

On Sunday, February 18, 2018, the Calgary Hitmen faced the Saskatoon Blades at the Scotiabank Saddledome. The Hitmen unfortunately lost 1-5 against the Blades, but thousands of fans still enjoyed a great game and had a chance to learn about Calgary’s youth peer support service, ConnecTeen. ConnecTeen provides confidential peer support to Calgary teens by [...]

Calgary Hitmen and ConnecTeen celebrate 9 year partnership2018-02-24T01:38:56+00:00
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